Always be fair, open, and honest. Do what’s right. Treat people the way you would want to be treated. Be respectful at all times.
Voice your opinion and don’t engage in political games but share your insights without inhibition. Admit mistakes. Listen.
Empowerment & Accountability:
Don’t micromanage but rather be a mentor. Accept and encourage personal accountability.
Constantly look for new ways to solve problems and approach opportunities. Help the company move forward with your unique perspective. Always be learning and teaching.
Make informed decisions, but with a sense of urgency. Root out bureaucracy. Take the initiative and take risks. Allow your company to be faster and more nimble than its competitors.
Never be satisfied with the status quo, but proactively look for ways to become great at everything we do. Identify and use simple, meaningful metrics to improve the business and the service to our customers.
Use humor where you can to make work enjoyable. Celebrate achievements and successes. Be part of the community. Make contacts and build relationships.